ACT ERP - ISP/TELCO MANAGEMENT PLATFORM

ACT ERP is a multi-tenant ISP management platform integrating CRM, billing, and a WhatsApp bot.

LARAVEL NODE.JS RADIUS WWWJS PAYMENT GATEWAY

PROJECT_INFO.SH

        $ cat project.json
        {
          "client": "ACT",
          "category": "Other",
          "date": "2024-01-01",
          "status": "PUBLISHED",
                  "stack": [
                    "Laravel",
                    "Node.js",
                    "Radius",
                    "wwwjs",
                    "Payment Gateway"
                  ]
                }
        $ 
      

Client

ACT

PROJECT
VISUALS

FEATURED

[ 02 — DETAILS ]

PROJECT
OVERVIEW

ACT ERP is an end-to-end operations platform designed specifically for internet service providers (ISPs) and network operators. Utilizing Laravel for the core application and Node.js for a high-throughput WhatsApp bot, this platform centralizes customer lifecycle management—from lead capture and registration to provisioning, billing, and support. The integration with RADIUS allows for real-time monitoring of online/offline status, sessions, and profiles, ensuring seamless operations.

The platform automates key financial processes, including invoicing and payment gateway reconciliation, which enhances operational efficiency. The WhatsApp bot plays a crucial role in customer engagement by handling reminders, broadcast campaigns, and ticket updates. Additionally, a built-in CMS supports a knowledge base and self-service pages, empowering users to access information independently. With its multi-tenant architecture, ACT ERP enables various brands to operate in isolated environments, enhancing data security and user management.

From sales and provisioning to collections and support, ACT ERP provides ISPs with the necessary tools to operate efficiently and scale confidently in a competitive market.